Privacy Policy

Privacy Policy

Introduction

Welcome to https://planned-non-operation-filing.dmv-california.com (hereinafter referred to as “Planned Non-Operation Filing,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://planned-non-operation-filing.dmv-california.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Account Creation and Usage: When you sign up for an account on our platform or use our services as an authorized user, we collect and process your personal information.
  2. Website Visits: If you visit our websites, we may track your interaction through cookies and similar technologies to enhance your experience.
  3. Communications: We may reach out to you via email, phone, or SMS for various purposes, including newsletters, updates, marketing campaigns, or support inquiries.

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Details related to your account creation and management, such as user name, email address, password hashes, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details, investment portfolios, or other financial records required for specific services.
  4. Purchase Information: Items purchased, quantities, dates of purchase, and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and similar data from your mobile device.
  6. Location Data: Geographic coordinates and location-based services data, if you choose to enable these on our applications.
  7. Feedback and Reviews: Comments, suggestions, or reviews you provide about our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through direct user input, automated systems, and partnerships with third parties who assist in data collection and processing.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve your experience and understand how users interact with our platform:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and applications, ensuring secure login sessions and enabling navigation.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Allow us to collect aggregated data about website usage, including pages visited, features used, and performance metrics.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and for legitimate business purposes:

  1. Retention Periods: Personal data is retained for the duration needed to fulfill the purpose for collection, plus a reasonable period afterward for legal, tax, or business requirements.
  2. Data Anonymization: Once the retention period expires or when data is no longer necessary, we anonymize or delete the information securely.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

  1. Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards to process data on our behalf.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access, Rectification, and Erasure: You may request access to, correct, or delete your personal data stored by us.
  2. Data Portability: In some jurisdictions, you have the right to receive your personal data in a structured, commonly used format.
  3. Objection and Restriction: Oppose the processing of your data for specific purposes or restrict how we use it.
  4. Non-Discrimination: You are entitled to equal services without discrimination based on certain factors.
  5. Data Privacy Appeals and Complaints: File complaints with our privacy team or relevant regulatory authorities if you believe your rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have any questions, concerns, or requests related to your privacy:

We are dedicated to addressing your inquiries and ensuring a transparent and secure user experience.